Privacy Policy

Last Updated: November 15, 2023

At Kenalo Xemoza Financial Education, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, and safeguard your data when you interact with our services.

Information We Collect

We may collect the following types of information:

• Personal identification information (name, email address, phone number)
• Demographic information (age, gender, location)
• Financial information necessary for providing our educational services
• Technical data (IP address, browser type, device information)
• Usage data (pages visited, time spent on site, preferences)
• Communication records (emails, messages, feedback)

How We Use Your Information

We use your information for the following purposes:

• To provide and personalize our financial education services
• To process transactions and manage your account
• To communicate with you about updates, offers, and educational content
• To improve our services and develop new features
• To ensure the security and integrity of our platform
• To comply with legal obligations and regulatory requirements

Data Storage and Security

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. Your data is stored on secure servers with limited access, and we regularly review our security practices to ensure ongoing protection.

Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, comply with legal obligations, resolve disputes, and enforce our agreements. Typically, we retain customer data for five years after the termination of services unless a longer retention period is required by law.

Your Rights

You have the following rights regarding your personal information:

• The right to access and receive copies of your personal data
• The right to request correction of inaccurate or incomplete information
• The right to request deletion of your personal data under certain circumstances
• The right to restrict or object to our processing of your personal data
• The right to data portability
• The right to withdraw consent at any time where we rely on consent to process your data

Third-Party Disclosure

We do not sell, trade, or otherwise transfer your personally identifiable information to outside parties without your consent, except to trusted third parties who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential. We may also release information when appropriate to comply with the law, enforce our site policies, or protect ours or others' rights, property, or safety.

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to track activity on our service and hold certain information. Cookies are files with a small amount of data that may include an anonymous unique identifier. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent.

Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. You are advised to review this Privacy Policy periodically for any changes.

Contact Us

If you have any questions about this Privacy Policy, please contact us at:

Kenalo Xemoza Financial Education
123 Financial Drive, Toronto, ON M5J 2S8
Email: privacy@kenalo-xemoza.sbs
Phone: +1 4377203035